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Tue, 2012-01-24 12:07
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MikHalifax
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Joined: 2012/01/24 - 10:47am
New install of Surveyor 6

Greetings,

I am doing a new install of Surveyor 6. Have the server setup and the license imported. The console appears to be functioning normally.

I've tried to install the client on a few PC's. It installs with no errors, but the devices are not showing up in the console. When I look at PwrMgrService.log I see a repeated error every time it tries to check in with the server.

Here is the error I receive:

2012-01-24 14:59:05,018 WARN [0x00000d90] Failed while connecting to the PMP server: Received an HTTP response code of 500; content=
Receivera:InternalServiceFaultThe specified Tenant does not exist or has been deleted.The specified Tenant does not exist or has been deleted. at Verdiem.Enterprise.Services.TenantService.FindCurrentTenant()

Any help would be greatly appreciated.

Thanks,

Mike

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